Frequently Asked Questions
What is RapidLoad?
RapidLoad is a WordPress plugin designed to optimize your website’s speed by removing unused CSS, minifying files, enabling caching, serving assets through a CDN, and more. It helps improve your Core Web Vitals and overall performance.
How do I download RapidLoad?
You can download RapidLoad from your account dashboard after purchasing a license. If you’re a new user, visit our website, sign up, and follow the installation instructions provided. learn more
Where is my account?
You can access your account by logging into app.rapidload.ai. If you have trouble finding it, check your email for the sign-up confirmation or reset your password if needed.
How do I connect my site to RapidLoad?
After installing the plugin, to activate it can either enter your license key or use the auto-activation feature. Once connected, you can configure optimization settings directly from your WordPress dashboard.
How do I get a refund?
RapidLoad offers a refund policy based on specific conditions. If you’re eligible for a refund, you can request one through your account dashboard or by contacting our support team.
What is Test Mode?
Test Mode allows you to preview how RapidLoad optimizations will affect your website before applying them live. This helps you fine-tune settings and ensure compatibility without impacting visitors.
What is AI Diagnostics?
AI Diagnostics is a feature in RapidLoad that analyzes your website’s performance issues and provides automated recommendations to enhance speed and efficiency. It helps identify bottlenecks and suggests optimizations tailored to your site.